CIO Viewpoint

Baseline It Transformation In Digital Era

By Shibin Chulliparambil, Head of IT, Mafatlal Industries Limited

Performance Depends Mostly On Data, Tools,...

By Sheryl Fikse Bunton, CIO & VP, AGCO

Enterprise GIS: Realizing the Value of Where

By Jeffrey Stovall, CIO and Twyla McDermott, Corporate Technology Program Manager, City of Charlotte

CXO Insights

Omnichannel and Customer Service

By Sunil Aryan, Director Practice in Asia, Verint Systems

Optimizing Support Interaction: Closing the...

By Roop K. Lakkaraju, EVP, CFO, and COO, Support.com

Getting your QA team to think from a customer's...

By Sanjay Zalavadia, VP Client Services, Zephyr

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